Help Center
How can we help?
Search common questions about using Travelism. Can't find what you need? Email support@travelism.app.
Browse 9 help categories
Getting started
How do I create a Travelism account?
Open the Travelism app and choose to get started, then follow the on-screen steps to create your account. You can begin as a traveler and set up your profile from there.
How do I complete my profile?
Once your account is created, open your Travelism profile and add the information you'd like to share, such as a photo and details about how you travel.
What's the difference between a personal and a business profile?
A personal profile represents you as a traveler. A business profile represents a travel business and is managed through the separate Business Admin dashboard.
How do I find my way around Travelism?
Travelism brings your feed, discovery, planning, messages, and profile together. Use the main navigation in the app to move between these areas.
Profiles and accounts
How do I edit my profile information?
Open your Travelism profile and choose to edit it, then update the details you want to change and save.
How do I change my profile photo?
From your profile, edit your profile photo and select a new image from your device.
Where do I manage my account settings?
Open your Travelism account settings to manage preferences and account-related options.
I'm having trouble accessing my account. What can I do?
Try resetting your password from the login screen. If you still can't access your account, contact support@travelism.app for help.
Posts and experiences
How do I create a post?
Use the create option in the app to publish a post, then add your photos, a caption, and details about the experience.
Can I add photos and captions?
Yes. When creating a post you can add photos and write captions that give your experience context.
What are moments and experiences?
They are the travel content you share on Travelism — the posts, photos, and moments that make up your journey.
How do I report inappropriate content?
Use the reporting option available on the content where supported, and provide relevant details. Reports are reviewed as part of our process.
Trips and Trailboard
How do I create and manage a trip?
Open the trips area of Travelism to create a trip, then manage its details as your plans take shape.
How do packing lists work?
You can create and organize packing lists so you can keep track of what to bring for each trip.
Can I keep track of travel ideas?
Yes. Use Trailboard planning features to manage travel ideas alongside your trips.
Is trip-related content private to me?
Your planning tools are personal to your account. Feature availability may vary as the platform evolves.
Messages
How do I start a conversation?
Open messages in Travelism and start a private conversation with a profile you're connected with.
Can I send images in messages?
Yes. You can share images and reply within your conversations.
How do I manage my conversations?
From your messages, you can manage your conversations and the profiles you talk with.
How do I block or report someone from a chat?
Use the block and report options available in the conversation where supported to stop interactions or flag concerns.
Business support
How do I create a business profile?
Set up a business profile to represent your travel business, then manage it through the separate Business Admin dashboard.
How do I manage my business information?
Use the Business Admin dashboard to keep your business information accurate and up to date.
How do products and services work?
You can prepare and present products and services where implemented, including descriptions and images. Travelism does not provide direct checkout or payments.
How does business verification work?
Businesses can participate in verification workflows where available. Not every business is guaranteed to be verified, and verification does not guarantee approval.
Safety and privacy
What privacy controls are available?
You can manage preferences and privacy-related controls from your account. See the Safety page for an overview.
How does blocking work?
Blocking a profile stops that profile from interacting with you. You can manage blocked profiles from your settings where available.
How do I report a concern?
Use the in-app reporting tools where supported to report profiles, posts, messages, chats, or businesses, and add relevant details.
Who do I contact about a security concern?
Email security@travelism.app. Never include your password or verification codes in your message.
Account management
How do I reset my password?
Use the password reset option on the login screen and follow the steps sent to your registered email.
Can I manage notification settings?
Yes. Open your Travelism account settings to manage your notification preferences where available.
How do I delete my account?
Account deletion is permanent. See the Account Deletion page for how deletion works and how to request it.
Contact support
How do I contact general support?
Email support@travelism.app with your question and relevant details.
Where do I send legal requests?
Email legal@travelism.app for privacy, data, copyright, and regulatory correspondence.
Where do I report security issues?
Email security@travelism.app. Do not include passwords or verification codes.
Still need help?
Reach the right team by email. We don't promise a specific response time, but we read every message.